Welcome to StridX Mail Documentation

Welcome to StridX Mail, the business email product from StridX Cloud. This documentation is designed to help you set up, manage, and secure your email accounts whether you’re an individual user, an IT administrator, or a business owner managing a growing team.

StridX Mail is built to deliver speed, reliability, and simplicity, offering everything you need to run professional email systems with enterprise-grade security and control.

What is StridX Mail?

StridX Mail is a managed email hosting platform from StridX Cloud that provides:

  • Custom domain email addresses (e.g., you@yourcompany.com)
  • Secure IMAP and SMTP access
  • Webmail with modern, responsive design
  • Advanced spam filtering powered by SpamAssassin
  • Built-in support for SPF, DKIM, and DMARC authentication
  • Administrator tools for account and domain management
  • Integration with Microsoft Outlook, Apple Mail, Thunderbird, iOS, Android, and more

Whether you’re migrating from another service or setting up from scratch, StridX Mail offers the tools and guidance to help you do it effortlessly.

Quick Start Guide

If you’re new to StridX Mail, start here:

  1. Set Up Your Domain
  2. Add your domain in the StridX Mail Admin Panel.
  3. Configure your DNS records (MX, SPF, DKIM, and DMARC) to ensure secure delivery.
  4. Create User Accounts
  5. Add mailboxes for yourself and your team.
  6. Configure aliases and forwarding addresses as needed.
  7. Connect Your Email Clients
  8. Access email via Webmail or connect using desktop or mobile apps.
  9. Secure Your Mailboxes
  10. Enable strong passwords and two-factor authentication (2FA).
  11. Adjust spam filtering and whitelisting rules.
  12. Start Sending & Receiving
  13. Your business email is ready to go!

Troubleshooting

We’ve included a comprehensive troubleshooting section in this documentation. Here’s a quick overview:

  • Email not sending or receiving
  • DNS verification failed
  • Spam filtering too aggressive
  • Webmail loading issues
  • Password reset problems

Each guide provides clear diagnostics, step-by-step fixes, and when to escalate to support.

Need Help?

If you need more assistance:

  • Visit the Support Center for live chat and ticketing.
  • Check Service Status for downtime or maintenance updates.
  • Browse FAQs for quick solutions to common problems.

We’re here to ensure your communication never stops.

StridX Mail by StridX Cloud — Reliable. Secure. Scalable. Your professional email partner for a connected world.